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GoldMine CRM, Salesforce.com, Reporting, Social Media

Salesforce CRM Shifted My Paradigm

Posted by Deborah on August 24, 2010

When I see something like this recommendation by Jim Cramer and the excitement that Jim and Marc Benioff exude, I continue to say to myself  ”I want to be part of that”.   Last year, after having tunnel vision to any other CRM products and only offering GoldMine sales and support for several years,  I opened my eyes and looked at Salesforce.com.

I read the CRM Magazine Issue that had Marc Benioff on the cover.  I ordered Benioff’s book, Behind the Cloud. I liked the product.  I liked the company.  I liked that I knew the name of the CEO.  I liked their Philanthropic Philosophy.  (Did you know they offer their product for free to non-profit organizations?) I liked that  Salesforce was compatible with Windows 7 as soon as it was released.   I took a week off and studied Salesforce and became a Salesforce Certified Administrator.  Since then I have helped to move GoldMine users to Salesforce.

Earlier this  month the CRM Market Awards were announced and Salesforce won each category.

At this time, I am continuing to  support GoldMine users as well as working with companies moving from ACT!, GoldMine or even Excel to Salesforce.

Am I jumping on the bandwagon?  Probably, but so what.   It feels better to swim with the current than against it.

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One Response to “Salesforce CRM Shifted My Paradigm”

  1. Hi Deborah: Read your blog. How exciting! Just thought I’d tell you that my new employeruses Salesforce.com.

    Good luck .

    Regards,
    Archana

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