2010 CRM Market Awards

The awards for best CRM products were revealed and you can see that the cloud is winning:

From CRM Magazine “Recipients were determined through an extensive three-month process and a proprietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction.

• Enterprise Suite CRM — Winner: Salesforce.com
  Leaders: Microsoft, Oracle, RightNow Technologies, SAP
  One to Watch: NetSuite
  .
• Midmarket Suite CRM — Winner: Salesforce.com
  Leaders: Microsoft, NetSuite, Oracle, RightNow Technologies
  One to Watch: Sage
  .
• Small-Business Suite CRM — Winner: Salesforce.com
  Leaders: Maximizer Software, NetSuite, Oracle, SugarCRM
  One to Watch: Consona
  .
• Sales Force Automation — Winner: Salesforce.com
  Leaders: Microsoft, NetSuite, Oracle, RightNow Technologies
  One to Watch: Sage
  .
• Incentive Management — Winner: Xactly
  Leaders: Callidus Software, Merced Systems, Synygy, Varicent Software
  One to Watch: Softscape
  .
• Marketing Solutions — Winner: Unica
  Leaders: Alterian, Aprimo, Eloqua, SAS Institute
  One to Watch: Oracle
• Business Intelligence — Winner: IBM
  Leaders: Oracle, SAP BusinessObjects, SAS Institute, Tibco
  One to Watch: Microsoft
  .
• Data Quality — Winner: Informatica
  Leaders: DataFlux (SAS Institute), IBM, SAP, Trillium Software (Harte-Hanks)
  One to Watch: Talend
  .
• Open-Source CRM — Winner: SugarCRM
  Leaders: Compiere (Consona), Concursive, SplendidCRM, vTiger
  One to Watch: xTuple
  .
• Consultancies — Winner: Deloitte
  Leaders: Accenture, Capgemini, IBM Global Business Services, Infosys
  Ones to Watch: Innoveer”

You can see the article in its entirety here.

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